SKILLS AND KNOWLEDGE
Technical knowledge of firewalls, networks, Active Directory, computers and tablets, including Microsoft Windows, macOS, and iOS platforms, and Google Workspace.
Desktop support experience with outstanding customer service skills
Experienced with Mobile Device Management (MDM) systems including configuration and maintenance skills
Conceptual and hands-on experience with the following:
- Printer installation and maintenance
- Computer and tablet lifecycle, from deployment to decommissioning
- Audio visual systems, such as projectors, speakers, etc.
- Data cabling systems
- Excellent communication skills (written and oral) and interpersonal skills
- Excellent time management skills
- Demonstrated capacity to work collaboratively, is self-directed, flexible, and organized.
- Understanding and/or willingness of working within a school setting